Frequently Asked Questions

Everything you need to know about your organic skin care journey.

Are Eminence Organics products 100% natural?

Yes, our products are handmade using organic and Biodynamic ingredients, free from parabens, animal by-products, harmful colorants, and fragrances.

How long does shipping take for my order?

Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location.

What is your return policy for skin care products?

We offer a 30-day return policy on unused or gently used products. If you are not satisfied with your purchase, please contact our support team for a return authorization.

Are your products safe for sensitive skin?

Our formulas are designed to be gentle yet effective. However, we recommend performing a patch test or consulting with a licensed aesthetician before starting a new regimen.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our reach to international organic beauty enthusiasts soon.

How should I store my Eminence Organics products?

Because we use fresh, organic ingredients, we recommend storing your products in a cool, dry place away from direct sunlight to maintain their potency.